"Our laboratory performance has been transformed as a result of the lean project we have just completed. We were surprised how quickly BSM were able to understand the complexities of our lab and then apply appropriate lean principles to address our major issues. Although the process changes we made seemed radical the entire lab team were on board and the end result was more samples tested in less man hours per batch and significantly our lead time was reduced by more than half."

Neil Sheahan, Analytical Laboratory Manager